Privacy Policy
purnimacreations.com
LAST UPDATED: 15/12/2020
Purnima Creations and purnimacreations.com hold the privacy of visitors and customers as a main priority. This Privacy Policy describes how your personal data is collected, used, and shared when you visit, use, or make a purchase from purnimacreations.com
If you have additional questions about our Privacy Policy, do not hesitate to contact us through our Contact page.
CONSENT
By using our website purnimacreations.com, hereby additionally referred to as the Site, you consent to our Privacy Policy and agree to its terms. Therefore, by doing business or interacting with purnimacreations.com and/or our store, you are consenting to the transfer, storage, and processing of your personal information as outlined in this Privacy Policy.
PRIVACY POLICY CHANGES
purnimacreations.com reserves the right to change its Privacy Policy in its sole discretion. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of any such change. We encourage visitors to frequently check this page for any changes to the Privacy Policy.
PERSONAL DATA WE COLLECT
When you visit, use, or purchase from purnimacreations.com, we collect the following types of information:
– Personal information you choose to provide such as your name, email address, and transactional data upon making a purchase such as mailing address, shipping address, phone number, payment details, etc.
– Technical information typically made available by web browsers and servers including your Internet Protocol (IP) address, browser type and version, device type, Internet service provider, operating system and platform, language preference, referring site, exiting page, usage details, and the date and time of each visitor request
– Demographic and aggregated information as you and others browse and use the Site
– Non-personal details about your Website interactions such as page interaction information, length of page visits, items you viewed or searched for, page response times, and download errors
HOW WE COLLECT INFORMATION ABOUT YOU
We collect your personal, technical, demographic and aggregated data using the following technologies/methods:
– Direct interactions when provided by you, for example when filling in forms, making a purchase, or otherwise corresponding with us
– Automated tracking technologies as you navigate the Site which collects usage details, IP addresses, and information collected through cookies, log files, web beacons, and other tracking technologies
We additionally collect information during the browsing and purchasing process of our store. When you make a purchase or attempt to make a purchase through purnimacreations.com we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes such as to:
– Send you information about your account and order;
– Respond to your requests, including refunds and complaints;
– Process payments and prevent fraud;
– Set up your account for our store;
– Comply with any legal obligations we have, such as calculating taxes;
– Improve our store offerings and
– Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We will also store comments or reviews if you choose to leave them. Additionally, we use cookies to keep track of cart contents while you’re browsing the Site.
HOW WE USE THE INFORMATION WE COLLECT
By doing business or interacting with purnimacreations.com and/or our store, you are consenting to the transfer, storage, and processing of your personal information.
We use the information we collect in various ways, including to:
– Operate, optimize, and improve the user experience of the Site;
– Fulfil shop orders, outlined above;
– Estimate taxes and shipping;
– Determine popular store products and improve store offerings;
– Conduct research about how the Site is used and our products;
– Track and analyse where traffic to the Site is referred from;
– Assess the success of marketing campaigns;
– Communicate with you including to provide customer service, to provide you with updates and other information relating to Purnima Creations and the Site, and for marketing and promotional purposes;
– Detect spam and
– Identify and remediate potential threats to the Site’s security.
Contact Forms
The personal data you provide to directly contact us upon filling in a form or making a purchase from our store is processed through MC4WP configured with Mailchimp, Google Forms & WooCommerce, which collect and store your email address and information collected through purchasing such as shipping address, mailing address, phone number, geolocation, the contents of your message and/or attachments you send, and any other information you choose to provide. WC4WP Privacy Policy can be found here. Google (Google Forms) Privacy and Terms can be found here. Mailchimp Privacy Policy can be found here. All personal data to fulfil requests made by you is provided at your own discretion and we encourage you to read the privacy statements of our third-party service providers further outlined within this Privacy Policy.
You may opt-out of the collection and/or storage of your data by unsubscribing or requesting the deletion of your account. You may also choose to contact these third-party services using the instructions on their respective privacy policy pages.
Cookies
Cookies are small files stored on a user’s device that provides information about their browsing behaviour. It allows the website to recognize the device and store some information about the user’s preferences or past actions, optimizing user experience. Cookies are used within this site for purposes such as to collect Site usage details, allow the Site to remember choices you make, provide requested services, and store items in your cart.
You may refuse to accept browser cookies by activating the appropriate setting on your browser, with the caveat that some features of purnimacreations.com may be affected or inaccessible upon doing so.
For more information on what cookies are and how to enable, disable, clear, and delete cookies, visit: https://www.allaboutcookies.org/cookies/
Analytics
We use Google Analytics and WooCommerce Analytics to help us understand how our users interact with the Site, such as the URL of the pages viewed, time spent on the site, interactions on the site, the device used, time and day of the request, geolocation, etc. We also use Google Analytics to help us understand how our customers use our store. Purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased
The information that we collect is sent to Google Analytics for analysis. Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”).
See this page for Google Analytics security and usage of data.
Google Analytics supports a browser add-on that once installed and enabled, disables measurement by Google Analytics for any site a user visits. Note this add-on solely disables Google Analytics measurement.
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Blog Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Media
Visitors to the website can download and extract any location data from images on it. When uploading images, avoid uploading images with embedded location data (EXIF GPS) included to protect your personal data.
HOW YOUR INFORMATION IS SHARED FOR USE
We share your personal data with third parties to operate the features of our website and store, as described. purnimacreations.com Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party services and ad servers for more detailed information.
These third parties include:
– Email delivery services
– Payment processing services
– Marketing and analytics tools
– Other users of the site to identify you to anyone to whom you send messages or make comments;
– Persons or entities with whom you consent to have your Personal Data shared;
– Third parties in order to prevent damage to our property (tangible and intangible), for safety reasons, or to collect amounts owed to us;
– Merchants and payment processors; and
– Third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our Terms of Service Agreement and other agreements; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.
We use Google Analytics to help us understand how our users interact with the Site and store. Google Analytics collects Internet Protocol (IP) addresses to provide and protect the security of the service and to give website owners a sense how the Site is used, and of which country, state, or city in the world their users come from (also known as “IP geolocation”) for demographic analysis. You can read more about how Google uses your Personal Information here. You can learn more about opting out of Google Analytics here.
We use email delivery services from Interserver.net Servers and MC4WP configured with Mailchimp, to deliver emails to you upon you making a request on the Site, such as submitting a form or purchasing from the Site store. WP MC4WP Privacy Policy can be found here. Google Privacy and Terms can be found here. Mailchimp Privacy Policy can be found here. Interserver.net Privacy Policy can be found here.
Our online store is fulfilled by Printful, ThisNew and Printify which stores information required to process and ship your order including invoice information, shipping information, date of purchase, and purchase amount. You can read Printful’s Privacy Policy here. You can read Printful’s Cookie Policy here. You can read ThisNew’s Privacy and Cookie Policy here. You can read Printify’s Privacy Policy here.
We encourage you to read all linked privacy statements to understand how your personal data is stored through these third-party services to complete your requests and communicate with you.
Payment Processing
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to these channels, including information required to process or support the payment, such as the purchase total and billing information. As previously mentioned, transactional data will also be stored by email delivery services and marketing and analytical tools to fulfil your order and store Site preferences if you choose to do so.
Please see the PayPal Privacy Statement and Stripe’s Global Privacy Policy for more details on how your data is used by these payment processing services.
Behavioural Advertising
We use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you based on your stated preferences, previous interactions with and/or purchases through the Site.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can learn more about opting out of targeted advertising from certain channels by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal. Learn more here.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or erased. If you would like to exercise these rights, please contact us.
Most advertising networks offer you a way to opt-out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Australia, Thailand, China and the United States.
PRIVACY OF MINORS
Services provided by purnimacreations.com are not directed to, and we do not knowingly collect personal data from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal data, we will take steps to remove this data. If you become aware that your child has provided us with personal data without your consent, we strongly encourage you to contact us immediately. By using purnimacreations.com or providing personal information to this Site, you represent that you are not under the age of 13.